Refund policy
Last updated: July 6, 2026
At Cevrin, we want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unworn, unused, with tags attached
- In its original packaging
- Accompanied by the receipt or proof of purchase
To start a return, you can contact us at admin@cevrin.shop.
Return Address:
6740 US Highway 43 Lot 14, Guin Alabama 35563, United States
Please note that returns must be requested and approved before being sent back. Items returned without prior authorization will not be accepted.
If your return is accepted, we will provide instructions on how and where to send your package. Customers are responsible for return shipping costs unless the item is defective, damaged during transit, incorrect, or otherwise faulty. In such cases, Cevrin will cover the return shipping costs.
You can always contact us for any return-related questions at admin@cevrin.shop.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
If the product arrives damaged during transportation, is defective, or has any other quality-related issue, we will bear the reasonable return shipping expenses associated with the return or replacement.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (such as food, flowers, or plants)
- Custom products (such as special orders or personalized items)
- Personal care goods (such as beauty products)
- Hazardous materials, flammable liquids, or gases
Please contact us if you have questions or concerns regarding a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the original item. Once the return is accepted, you may place a new order for the replacement item.
European Union 14-Day Cooling-Off Period
If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To qualify, the item must be:
- Unworn or unused
- In its original packaging
- With tags attached
- Accompanied by proof of purchase
Refunds
We will notify you once we have received and inspected your returned item and let you know whether your refund has been approved.
If approved, your refund will be issued automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at admin@cevrin.shop.
Store Information
Store Name: Cevrin
Business Address: 6740 US Highway 43 Lot 14, Guin Alabama 35563, United States
Return Contact Information
Legal Representative: Jacob Herndon
Email: admin@cevrin.shop
Phone: +1 (205) 495-5749
Business Address: 6740 US Highway 43 Lot 14, Guin Alabama 35563, United States